What is UPB’s Return Policy?

Website Purchases

Think before you buy.
We'll issue coupons for future purchases, excluding shipping, if a new or used book is returned to us with a postmark within 17 days after we ship it (according to our postmark.)

In Store Purchases

For regular, new books

We accept returns for store credit only. Store credit lasts until you use it up. Books must be returned within 10 days of purchase, with receipt, in new condition.

Used and Sale books

All sales are final on used and sale books. Sorry, no returns.

Textbooks

Cash refunds made only during the first two weeks of courses, with evidence that you;ve either dropped or never got into the course. This covers both new and used books. After that, the ordinary 10-day, store credit only policy applies. We consider exceptions on a case-by-case basis, depending on whether we need copies of particular books.


We buy certain textbooks at the end of the term, when we can sell it to a wholesaler or in the rare cases when we know the book will be used again the very next semester or session.